Answers to all your burning questions...
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1. What type of massage do you do?
2. Why, when I tell you where it hurts, do you work on other places?
3. Why do you not accept gratuities?
4. How long have you been massaging for?
5. What are “knots”?
6. "Did you find anything?"
7. "Why do you use the phrase 'there is room to open' when I ask if my muscle is tight?"
8. Am I the worst (fill in the blank) that you’ve ever seen?
9. Why do you have a cancellation policy?
What type of massage do you do?
This is a tricky one. The truth is most massage therapist access tons of different techniques. We learn a handful of them in school, take continuing education classes, pick up tricks each bodywork session we receive, and invent things throughout the course of the thousands of bodies under our hands. My technique involves slow and patient massage. My goal is to ask the muscle to let me in instead of demanding that it does. Once in, I move slowly so as to release tissue without tearing it open. I also focus on the mechanics of the body; on why it hurts and not just where it hurts. <BACK TO TOP>
Why do you not accept gratuities?
I consider myself a healthcare professional. You don’t tip your doctor or chiropractor or dentist or psychotherapist. So why would you tip me? There are reasons to tip therapists working for a large spa, however, Peace and Good Things compensate its therapists at a fair and equitable rate. There is no need to supplement their incomes. Additionally, the SINGLE BEST TIP you can give us is word of mouth referral. Oh, and internet reviews are also awesome! <BACK TO TOP>
Why, when I tell you where it hurts, do you work on other places?
Almost no pain is a localized pain. it is part of a system. And usually what hurts is not the root cause of WHY it hurts. For the most part, imbalance or pain is created by a tug-of-war between antagonistic muscle pairs. For example, when you complain of neck pain I am going to search your chest and armpit along with the neck (scalenes!!!). If you complain about pain between your shoulders I am going to search your chest and sides. Low back pain? Glutes, hamies and quads (and the psoas if you are ready for it!) <BACK TO TOP>
How long have you been massaging for?
Nearly my whole life. But professionally, since 2005. <BACK TO TOP>
"Did you find anything?"
Sure I did...at least in most cases. And I am happy to explain it to you and talk about the causes. Ideally, you will do the homework I give you. It’s always super easy and never takes more than about 5 minutes.
"Why do you use the phrase “there is room to open” when I ask if my muscle is tight?
Your brain is very literal. When I say, “This muscle is tight.” it hears “This muscle is tight” and continues to be so. This is doubly true if I am TOUCHING you when I say this. There is much more stimuli and data for your brain to use to lock this idea in. But if I say, yes, this muscle has some room to open then it can latch on to the word open instead. That is a much better thing for it to do! <BACK TO TOP>
Am I the worst (fill in the blank) that you’ve ever seen?
See answer #6. And also consider this: You don’t WANT to be the worst anything. Maybe your neck is stiffer than all get out but is it the worst neck ever? No. And if it were there would be nothing to be proud of there. It is not a red badge of courage, it would be a tragedy. <BACK TO TOP>
Why do you have a cancellation policy?
As a massage therapist I have set aside a dedicated part of my schedule for you. Last minute cancellations leave little opportunity to put a client in that valuable time slot. Which is sad for the client who would have liked that spot and is, quite honestly, sad for my economics for the day. Nobody enjoys paying for services they don’t receive. And I don’t, generally, enjoy charging for them. But a fair and reasonable cancellation policy that is consistently enforced is essential to maintaining a healthy small business and a healthy client/therapist relationship.
Why can't you waive the last minute cancellation fee?
If a cancellation policy is not consistently enforced, it becomes a punishment instead of a policy.